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Privacy Policy & T&C’s

This privacy policy governs your use of the software application elluminate (“Application”) for mobile devices that was created by Chemkay PTY LTD. The Application is to be used in conjunction with the elluminate family of smart LED lights.

What information does the application obtain and how is it used?

User Provided Information

The Application does not obtain or use any information you provided when you download the Application. No Registration is required to use the Application.

Automatically Collected Information

The Application may collect certain information automatically as part of its normal operation, including, but not limited to, the type of mobile device you use, your mobile devices unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use, and information about the way you use the Application. The Application may also use certain features of the mobile device it is running on such the camera, storage and file systems, Bluetooth wireless, phone state and audio features. None of this information is sent by the Application to Chemkay or any third party. This site uses analytics and SEO data collections. This is governed by the policy as outlined by Google. https://www.google.com/policies/privacy/partners/

Does the Application collect precise real time location information of the device?

This Application does not collect any information about the location of your mobile device.

Do third parties see and/or have access to information obtained by the Application?

No user information is passed to any third party.

What are my opt-out rights?

You can stop all collection of information by the Application easily by uninstalling the Application. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network.

Data retention policy, managing your information

Any information collected by the Application will be kept for as long as you use the Application. Please note that some or all of the information may be required in order for the Application to function properly.

Children

We do not use the Application to knowingly solicit information from or market to children under the age of 13. No information is collected on any user.

Security

We are concerned about safeguarding the confidentiality of your information and designed the Application such that it doesn’t share this information to other applications, Chemkay or third parties. Please be aware that, although we endeavour to provide reasonable security for information the Application uses, no security system can prevent all potential security breaches.

Changes

This Privacy Policy may be updated from time to time for any reason. We will release any revisions to this Privacy Policy in conjunction with new releases of the Application. You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes.

Your consent

By using the Application, you are consenting to our processing of your information as set forth in this Privacy Policy now and as amended by us. “Processing,” means using or touching information in any way, including, but not limited to, collecting, storing, deleting, using, combining and disclosing information, all of which activities will take place in the country in which you use the Application.

Contact us

If you have any questions regarding privacy while using the Application, or have questions about our practices, please contact us via email at sales@elluminatelighting.com.au

 

Competition Terms & Conditions

All Elluminate competitions are run for Australian residents and entrants must reside within Australia to claim prize. If after 3 days of announcing the winner and notifying them via the email and/or Social Media, the entrant provided the prize has not been claimed, then it will be redrawn. All prizes must be claimed from our Head Office and will be sent to winner direct. Any offer advertised on this website or associated social media channel cannot be used in conjunction with another discount or promotion.

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We are currently experiencing an issue with our Elluminate app not appearing for download on the Apple Store. We are working to resolve this issue as quickly as possible and apologise for any inconvenience to Elluminate customers. The Elluminate app is still available for download on the Google Play Store, and all existing users with the app installed on either platform won't experience any interruption to usual functionality.
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